Data Privacy Policy
This Privacy Policy explains how Jokabet collects, uses, stores and protects information when you use our website and services. We take user privacy seriously and aim to handle personal information carefully. Please read this page to understand what information may be processed and the choices available to you.
Information We Collect
The information we collect depends on how you use the website and the features you access. It may include personal, technical and transactional data.
Personal data
When you create or manage an account, we may collect details such as your name, date of birth, address, email address, phone number and account login information. We may also receive information you provide when contacting support or updating your account.
Technical data
When you visit the website, technical information may be recorded, including your IP address, device and browser details, language settings, pages viewed and the time and duration of your visit. This information helps us understand how the website is used and address technical issues.
Transactional data
We may process information about deposits, withdrawals and other account transactions, including relevant payment details and transaction history. Payment information is handled as needed to process activity on your account and help protect it.
How We Use Information
We use information to create and maintain accounts, provide requested services, process transactions, respond to enquiries and keep account records accurate. We may also use it to protect accounts, detect suspicious activity, maintain the security of our services and understand how the website performs. We use information only for purposes connected with operating and supporting the website.
Information Storage and Protection
We take steps designed to protect personal information from unauthorised access, alteration, loss or disclosure. Access to account data is limited to situations where it is needed for relevant operational tasks. No method of storing or transferring information can be guaranteed to be completely secure, so we encourage you to keep your login details private and contact us if you notice activity you do not recognise.
Cookies and Tracking Technologies
Joka Bet may use cookies and similar technologies to support website functions, remember selected settings and understand general patterns of website use. You can manage cookies through your browser settings. Disabling some cookies may affect how parts of the website work.
Sharing Information
We may share information with third-party providers when needed to support services such as payment processing, website operation, security or customer support. Information may also be disclosed when necessary to address a security issue or respond to a valid request. We do not use this section to identify specific providers, as the providers involved may depend on the service you use.
Your Privacy Rights
You may request access to personal information associated with your account, ask us to correct inaccurate details or request deletion. You may also ask questions about how your information is used. Some information may need to be retained where it remains necessary for account or transaction records. To make a request, contact us through the support options available on the website.
Policy Updates
We may update this Privacy Policy when our information practices or services change. The latest version will be posted on this page. Please review it from time to time to stay informed about how we handle information.